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Expedited Service Agreement

Ambir Expedited Service Agreement (ESA) for ADF Scanners

Sku # EW800-ESA


The Ambir ESA program adds (1) additional year of Warranty Coverage to your eligible Ambir scanner and provides 2nd Business Day advanced replacement for your covered Ambir scanner should scanner replacement be needed. The Ambir ESA program is only available to customers located in the continental United States.

Only products currently under warranty are eligible for ESA coverage. ESA coverage is only available in the Continental United States and cannot be transferred outside of the Continental United States should the Ambir product be transferred to a new location.


High-Res Image Quality
Warranty Extension

Takes your standard Ambir Warranty (2 or 3 years depending on the product family) and adds (1) additional year of coverage.

Integrates with EMRs
Expedited Advance Unit Replacement

Should your under warranty Ambir scanner require replacement, the ESA will provide you advanced 2nd Business Day product replacement* along with a call tag to return the non-working scanner. *(Continental US ONLY & a maximum of (2) replacements per year/per unit)

Professional Grade
Robust US Support

Ambir ESA customers get access to our US Based support team, remote trouble-shooting support, and advanced 2nd Business Day* product replacement if needed. . *(Continental US ONLY & a maximum of (2) replacements per year/per unit)

Broad Compatibility
Increased Coverage – Less Down Time

Having an ESA gives customers the peace of mind knowing their hardware purchase will have extended factory warranty coverage and any product failures will be replaced in 2 Business Days. *(Continental US ONLY & a maximum of (2) replacements per year/per unit)